NC 211, a service provided by United Way of North Carolina and supported by local United Ways and public-private partners, offers a free and confidential connection to health and human services throughout the state. Accessible by simply dialing 2-1-1 or visiting nc211.org, NC 211 is available 24/7, 365 days a year, helping North Carolina residents find the support they need in times of need.
What Does NC 211 Provide?
When you call NC 211, a trained specialist will connect you with resources tailored to your needs—whether it’s food, shelter, housing, healthcare, energy assistance, parenting resources, or support for older adults and people with disabilities. NC 211 maintains a comprehensive database with information on over 19,000 service programs statewide, ensuring you can access the help available in your local community. Specialists offer detailed information on eligibility, intake processes, hours of operation, and accessibility.
Accessible Statewide, Anytime
NC 211 covers all 100 counties in North Carolina and can be accessed from any landline, cell phone, or VOIP device. Language is never a barrier: NC 211 employs Spanish-speaking specialists and offers professional interpretation in over 170 languages.
Real-Time Support in Disasters
In times of crisis, NC 211 plays a crucial role as part of the State Emergency Response Team, providing residents with real-time updates, resources, and essential information. During major events like Hurricane Florence and the COVID-19 pandemic, NC 211 has been a trusted source of information and support for tens of thousands of North Carolinians.
Online and In-Person Assistance
For those who prefer self-service, NC 211’s online tool offers the same extensive database used by call specialists, although specialists are trained to perform advanced searches that may reveal additional resources. If the website doesn’t yield what you need, calling 2-1-1 ensures personalized assistance from a knowledgeable specialist.
To learn more about NC 211 and explore the support options available to you, simply dial 2-1-1 or visit www.nc211.org.
